How Do I Place An Order?
We hope the website is not too cluttered. Add whatever you require to your cart by going to the shop page and then checkout. And the sheets (or duvet cover/pillow cases) will be with you asap..
Payment and Shipping
Your finest egyptian cotton linen will be shipped out on the same day if orders are placed before 3pm. These usually take 2-3 days for delivery with full tracking. We normally use myhermes, but sometimes yodel for larger orders. European orderns are dispatched with DHL and take around 7-10 days to arrive. If you need items urgently we are flexible but this might incur a surcharge.
Secure Ordering & Payment Options
Third party company 'Stripe' takes all credit card payments. Rest assured none of your credit card details are stored with us. If you would prefer to speak to us and make payments over the phone, or in person at our branch this canbe arranged too. Please email first though.
Returns & Refunds
We offer a no quibble 14 day refund policy. Please return any unused and unopened items by emailing us on and we can let you know exactly what you need to do. We would advise myhermes to send the items back because they've got tracking as standard and are very competitively priced.
What is meant by Mercerized?
Mercerizing is a process by which cotton fibres by are swelled with treatment in concentrated Sodium Hydroxide. This gives the fibres a circular cross section which increases the lustre, doesn't allow it to shink, and ofcourse makes it extra strong. This allows it to be washed again, and again, and again....
Sometimes we are late at delivering orders in the commercial sector. Usually when this happens we unfortunately have a surplus of stock. This is usually the main reason of items being in our heavily reduced clearance section. Thi
- There may sometimes be branding of a particular hotel chain in Dubai - this will be stated on the page itself
- They could be excess amounts of specific stock that was previously required by one of our larger customers, but is no longer needed as a stock item.
- They could be individual items which have been split from multiple packs.
Very occassionally some items will be unused items that have been returned. This will be stated on the item in the clearance section.